Privacy Policy

Thank you for visiting the Springboks Official Online Store website. This privacy policy tells you how we use personal information collected on this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to future activities and information, and will not be applied retrospectively. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information provided will be used. Please note that the privacy practices detailed in this privacy policy only apply to this website. If you link to other web sites, please review the privacy policies posted on those sites.

Collection of information

We collect personally identifiable information including your first and last name, postal addresses, email addresses, telephone numbers, etc., when voluntarily submitted by our visitors. The information you provide is only used to fulfill your specific request in relation to the activities and services provided on this website.

How will we use your information?

All personal information that we obtain will be recorded, used, and protected by us in accordance with current data protection legislation and this privacy policy. We will use your personal information solely to provide our products and services to you and, for example; to administer and provide products and services you request, to communicate with you in the event that any products or services you have requested are unavailable, for record keeping purposes, to carry out market research so that we can improve the products and services we offer, to track activity on our website, to notify you of special offers, and to create an individual profile for you so that we can understand and respect your preferences.

Distribution of information

We do not sell any of your personal data. In order to provide our services to you and to operate our business, it is required that we share data with third parties from the following categories:

  • Third parties involved in processing orders, inter alia e-commerce webshop systems, payment gateway service providers, fulfilment and logistics companies, etc;
  • Third parties which provide professional services to us such as marketing partners and web-hosting service providers;
  • Law enforcement agencies or governmental agencies, such as Customs and Tax offices, or other companies assisting us in fraud prevention or investigation. We may only do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place.

The information is not provided to these entities/companies for marketing purposes.

We will implement appropriate measures to ensure that your personal information remains protected and secure when it is transferred outside your home country in accordance with applicable data protection and privacy laws.

How long do we keep your data?

We will not keep your data longer than necessary. The length of time that we retain data is dependent on any legal obligations we may have (e.g. for tax recording purposes), the nature of any relationship we have in place with you, your informed consent and our legitimate interests as a business.

Mailing lists and special offer notifications

Signet’s e-commerce programme is designed to support SA Rugby and also to offer customers, fans and website users a diverse range of branded products at competitive prices. The Springboks Official Online Store would like to contact you to tell you more about the offers available to you and about a range of other related SA Rugby initiatives by email, or text/picture/video message.

You are under no obligation to buy anything through the website, and if you prefer not to be contacted, you can either opt out or advise us in writing by mail or email (details provided in “contact us” below). You can change your mind at any time by contacting us through any of the methods shown below or by following the instructions set out with each offer you receive. Please note, if you choose to opt out of receiving information, we will be unable to keep you informed of new services, products, events or special offers that may interest you.

Cookie/ Tracking technology

This website may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help to customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology. However, if you previously provided identifiable personal information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Rights to access personal information

You have the right to receive a copy of all personal information that we hold relating to you.

Contact us

This website is the Springboks Official Online Store which is operated and managed by Signet Licensing. If you have any concerns or questions about this Privacy Policy or our data collection practices, please contact us at the telephone or email address below and specify your country of residence and the nature of your question:

Telephone: +27 21 671 5887


Contact Person: Tasneem Rutgers

Mail: PO Box 44423, Claremont 7735, Cape Town

Address: Signet Licensing, 1st Floor Mariendahl House, Newlands on Main, Newlands, 7700