Dear Valued Customers,
We have received reports from customers about certain websites that claim to be SARugbyShop but may be involved in fraudulent activities. The matter has been escalated to World Rugby as well as SA Rugby for investigation.
While we cannot directly confirm their fraudulent nature yet, we want to inform you about these websites to ensure your protection.
The websites in question are:
- SARugbyStore – URL: www.sarugbystore.co.za
- RugbyWorldCupStore – URL: www.rugbyworldcupstore.co.za
We want to emphasize that these websites are not affiliated with SARugbyShop in any way. There is a possibility that they may pose risks such as collecting personal information, financial fraud, or providing counterfeit products. Therefore, it is important to exercise caution and consider the potential risks they may entail.
To help you prioritize your safety while shopping online, we recommend following these guidelines:
- Official Website: Always ensure that you are visiting the official SARugbyShop website by checking the URL, which should be sarugbyshop.co.za. Please note any variations or combinations of the website address that do not redirect to sarugbyshop.co.za are not associated with SARugbyShop and may not be reliable. Double-check the URL before proceeding with any transactions and update any bookmarks you might have saved.
- Secure Connection: When accessing our official website, verify that the URL starts with https:// instead of http://. The s indicates a secure connection, which helps protect your personal information.
- Verified Payment Methods: SARugbyShop accepts payments through reputable and secure gateways such as Visa, Mastercard, Payflex, Snapscan, and Zapper. Be cautious if any alternative or unfamiliar payment methods are presented.
- Contact Information: Legitimate SARugbyShop customer support can be reached through the contact information provided on our official website. Always verify the contact details before engaging in any conversations or transactions.
We take the matter of scam websites seriously and work diligently to ensure the safety of our customers. We appreciate your reports and assure you that we actively pursue legal action against such websites to protect our customers and maintain our brand reputation.
Thank you for your understanding, and please feel free to contact us if you have any further concerns.
The SARugbyShop Team
What to do if you suspect you have been scammed
If you suspect you have been a victim of a scam, we encourage you to report the incident to law enforcement. If relevant, we also encourage you to report the stores to platforms hosting the merchants in question. If the store is hosted on Shopify, you can follow these steps.
For Non Delivery (if a purchase was made):
I recently made a purchase from what I believed to be SARugbyShop, but unfortunately, I have not received my order. Upon further investigation, I discovered that the website I made the purchase from was a fraudulent site impersonating SARugbyShop.
Website Name: [include details]
- Order Date:
- Order Number:
- Products Ordered:
I kindly request your assistance in investigating this matter and taking appropriate action against the scam website to prevent others from being victimized.
Please let me know if any additional information is required to resolve this issue.
Thank you for your prompt attention to this matter.
For Illegal Activities
I would like to report a fraudulent website that I believe is impersonating SARugbyShop and engaging in illegal activities. I came across the following scam website:
Website Name: [details]
Description of Illegal Activities:
[Describe the specific illegal activities you encountered on the website, such as collecting sensitive information, fraudulent transactions, counterfeit products, etc.]
I kindly request your immediate attention to this matter to protect other customers from falling victim to this scam and to take necessary legal actions against the fraudulent website.
Please feel free to contact me if you require any further information.
Thank you for your prompt assistance.