Return policy

Items purchased may be returned if the size of the item purchased is incorrect and the item has not been personalised. Customers will however be responsible for payment of the additional shipping/courier costs (to return goods to us and to re-ship) and any additional costs for the item exchanged if applicable. Exchanges are to be requested within 7 days of receiving the order.

Goods that have been worn and/or have had labels and/or swing tags removed cannot under any circumstances be returned. Exchanges are dependent on stock availability and new items can only be shipped once the original goods have been received by us, and any additional amounts due have been paid. Be sure to check the size chart and view the products carefully on the website before placing your order. Should an item be delivered which was not ordered by the customer, we will accept responsibility for all costs associated with the return and re-delivery of the correct item/s. For any further information please contact sales@signet-licensing.co.za

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